1. Q: When will I ship the goods after I place the order? Answer: The goods will be shipped within 24 hours after the order is placed. 2. Question: How to deal with product quality, logistics and other issues? Answer: As long as there are any questions about product quality, logistics, etc., please contact our customers or leave a message in time, we will deal with your questions as soon as possible. Please do not leave bad reviews or neutral feedback, because you cant solve any problems for you, you can contact me first so that I can understand and solve the problem for you 3. Q: If I need wholesale or dropship, how much discount will I have? Answer: If you are wholesale or dropship, please contact our customer service or leave a message, we will give you a very satisfactory price. HIGH QUALITY STAINLESS STEEL: Our ear picks are made of high quality stainless steel. As a result, they are durable and anti-rust. PREMIUN DESIGN: Compared with the traditional cotton swab, which may push the earwax into the ear, our earwax removal kit have several improvements. The ear pick in scoop shaped can remove the earwax easily and effectively. The ear pick in spiral design can relieve itching by massaging your ear canal. SAFE:In order to prevent any scratching or irration to ear, all of our ear picks have been fully polished to ensure that all of the surfaces are smooth. EASY TO USE AND CLEAN: Please wash our ear picks thoroughly with soap and water befor and after using. And then, pleae also sterilize the ear picks with rubbing alcohol. Also you can clean the debris with our cleaning brush. PORTABLE STORAGE BOX: Our ear pick cleaning set comes with a portable PU bag. You can easily take those earwax removal kit. Our ear wax remove kit is also a great gift for your famliy and your friends.