Business Process Mapping Improving Customer Satisfaction

RM289.00
+ RM59.99 Shipping

Business Process Mapping Improving Customer Satisfaction

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Business Process Mapping Improving Customer Satisfaction

RM289.00

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  • Brand: Unbranded

Product details

Product details

Business Process Mapping Improving Customer Satisfaction

Now fully revised and updated--a powerful customer-focused tool for business improvement Now in a Second Edition Business Process Mapping is a powerful tool that offers a solid understanding of any given process as well as the methods for that process to be more effective and ensures that true value is being provided to customers.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Hardback
  • Language: English
  • Publication Date: 2023-06-13
  • Publisher / Label: John Wiley & Sons Inc
  • Author: J. Mike Jacka
  • Number of Pages: 336
  • Fruugo ID: 346763348-758033906
  • ISBN: 9780470444580
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Delivery

Dispatched within 6 days

  • STANDARD: RM59.99 - Delivery between Thu 05 November 2026–Wed 25 November 2026

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