Important information: To report an issue with this product,click here. Product Description: Super Craftsmanship: Constructed with highquality reinforced mesh paper and hot glue strips, featuring highdensity hygroscopic fibers that prevent sagging or collapsing over time Advanced lowdensity structure technology enhances filtration accuracy, reducing dirt accumulation and removing impurities The activated carbon outer layer effectively adsorbs smoke and traps particles, helping to increase indoor humidity This alleviates symptoms of low humidity, such as dry skin, nasal swelling, and static electricity, while preserving the condition of your belongings Includes 2 x HWF62 humidifier filters For optimal performance, use distilled water in your humidifier tank Replace the filter every 12 months based on usage to maintain effectiveness The ROMON team is dedicated to providing quality service and support We prioritize understanding your needs and are committed to resolving any issues within 24 hours